Electricity (PEA)
Monthly PEA invoice collected from the villa, paid in full before the due date, reconciled on your statement. Includes usage trend tracking so we can flag unusual spikes (a guest leaving AC on, a failed water pump).
Villa Bill Payment & Utilities Administration in Koh Samui
Included in full property management, or from ฿1,500 / month standalone — part of our property management Koh Samui service.
What's Included?
A clear scope of what every villa on this service receives, with no hidden carve-outs.
Water (Municipal or Private)
Municipal water bills paid monthly. For villas on private wells, we manage pump electricity, filter replacements, and any required water-quality testing. No water surprise mid-stay.
Internet & Wi-Fi
AIS, 3BB, True — monthly fees paid on time so guests never lose Wi-Fi mid-stay. We also handle upgrades, router replacements, and service tickets in Thai with the provider.
Government Tax & Permits
Annual house tax, rental income reporting coordinated with our Thai accountant, government permit renewals. Nothing missed, nothing late, nothing in surprise English email.
Condo & HOA Fees
For villas inside private estates with HOAs (Plai Laem, Choeng Mon, parts of Bo Phut), monthly or annual HOA dues paid on schedule. We attend the AGM and represent your interests if you want.
Subscriptions & One-Offs
Cable TV, security alarm monitoring, gardener subscriptions, OneFlow contract renewals, even Netflix and Spotify on the villa account. Anything tied to the property runs through us.
Why Overseas Owners Lose Money on Thai Bills
Bills in Thai. Late fees in Baht. Disconnection notices when you're 6,000km away on Zoom calls. Bill admin sounds boring — until it isn't.
Thai utility bills are in Thai. Many overseas owners have spent years staring at PEA (Provincial Electricity Authority) invoices and trying to decode them through Google Translate. The Thai mailbox at the villa fills up with paper bills. Online payment portals are inconsistently translated. Late fees of 100–300 baht stack quickly, and after about 60 days of non-payment, the line gets cut. A disconnected villa during a paid guest stay is a refund event, a one-star review, and a 5,000–10,000 baht reconnection fee.
Water disconnection is even worse. Municipal water in Bo Phut, Maenam and Lamai can be cut for unpaid bills with as little as 14 days notice on the door of the villa — a piece of paper the owner in London never sees. The first sign is a guest call at 7am saying there's no water in the shower.
Internet is its own headache. Thai ISPs (AIS Fibre, 3BB, True Online) often require Thai-language phone-tree support, paper renewals, or in-person store visits for plan changes. We've taken over villas where the owner has been paying for a 30Mbps plan since 2018 because no one ever called to upgrade them. We renegotiate plans, pay invoices, and get fibre routers replaced when they fail.
Government and tax bills are the most expensive thing to miss. Annual house tax, rental income tax, signboard tax (yes, that exists) and various municipal levies have specific Thai-calendar deadlines. Miss them and the penalties can be material — worse, an undeclared rental property gets flagged in tax audits. We coordinate with a local Thai accountant who specialises in foreign-owned villas to make sure nothing is missed.
Most owners discover the value of this service the first time we save them a 8,000-baht late fee on a forgotten condo levy, or catch a 3,000-baht/month electricity spike that turned out to be a faulty pool pump running 24/7. It pays for itself within months.
How We Work
A clear, repeatable process — so you and your guests always know what's happening.
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01
Setup & Audit
We collect every account number, every login, every invoice on file. Identify what's overdue, what's overpaid, what's been ignored. You receive a clean baseline summary within 7 days of onboarding.
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02
Direct-Debit or Manual Pay
Where Thai providers support direct debit from the owner's Thai account or our trust account, we set it up. Where they don't, we pay manually each month and reconcile.
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03
Monthly Reconciliation
Every month you receive a clear statement: every bill paid, amount, date, account. Variance against the previous month flagged. Anything unusual is investigated and explained in plain English.
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04
Annual Review
Once a year we review every recurring bill: are you on the right electricity tariff, is the internet plan still appropriate, is the security monitoring fee worth it, is the cable TV still in use. We renegotiate or cancel as agreed.
Pricing
Real prices, no surprises. Bundled into our full management plan, or available stand-alone.
Included in Management
Bundled
Villas on our full property-management plan get bill admin included — standard utilities and condo fees, monthly reconciliation, late-fee protection.
Standalone Service
฿1,500/month
For owners who self-manage the rental but want bills handled. Covers utilities, internet, HOA, monthly statement. Quoted higher for complex setups.
Tax & Compliance Add-On
From ฿5,000/year
Annual house tax, rental income filing, signboard tax, coordinated with our Thai accountant. Quoted per villa based on rental income and complexity.
Prices quoted in Thai Baht (THB). Custom scopes quoted after a free site visit. No call-out fees.
Frequently Asked Questions
Can I see exactly what was paid?
Yes. Every invoice is scanned and uploaded to your owner portal. The monthly statement lists every payment with amount, account, and date. Click any line to see the source invoice. Full audit trail.
What about late fees on overdue bills?
Bills handled by us are paid on time — we cover any late fee caused by our own error. Bills that arrive late from the provider (it happens with PEA) we pay on receipt; the small late fee in that case is unavoidable but we document and dispute when justified.
Do I need a Thai bank account?
Helpful but not required. We can pay bills via our company trust account and reconcile against your monthly statement. Most owners eventually open a Thai account because it simplifies rental-income remittance — we can recommend banks that work well with foreign owners.
What if a bill spikes unexpectedly?
Anything more than 25% above the rolling average is automatically flagged. We investigate before paying — typical causes are a failed pump running 24/7, a guest leaving AC on with windows open, or a leak. We fix the underlying issue and explain it to you in plain English.
Can you handle one-off bills like new appliance purchases?
Yes. New appliances, repairs, service contracts — anything tied to the villa runs through your owner statement if you want. You see every line with date and supplier. Many owners give us a monthly spend cap above which approval is required.
What about Thai rental income tax?
We coordinate this with a registered Thai accountant who specialises in foreign-owned vacation rentals. They file the monthly and annual rental-income returns, and the cost is included in your owner statement. Helps avoid the worst-case scenario of an unfiled rental property triggering a tax audit.
This service is part of our full property management Koh Samui offering. Owners commonly bundle it with our housekeeping Koh Samui, garden maintenance and pool service for a single coordinated team across the property.
Ready to Get Started?
Get a fixed quote for your Koh Samui villa. No obligation, no sales pressure — just real numbers.