Your Villa Welcome Guide

Welcome to Koh Samui

Curated by Mr Property Siam · Bo Phut, Thailand

WhatsApp the host

1 A Warm Welcome

Sawasdee krub/ka, and welcome to your home for the next few days. We have stocked the villa, briefed the team, and put a few small touches together — we hope you spot them. Our promise: any issue, big or small, gets handled fast and gracefully. Just message.

One number to save: +66 81 515 4578 — WhatsApp first, in any language.

2 Your Host Team

You will meet a real person on arrival — we do not use self check-in. During your stay, your dedicated guest-relations contact is on call 24/7.

ThuraGuest Relations · English, Burmese, Thai
YankeeOperations · English, Thai
P. MayHousekeeping Lead · Thai
NyeMaintenance · Thai, English

3 Arrival & Check-In

Standard check-in is from 3:00 PM. We are happy to store luggage earlier and let you use the pool while housekeeping finishes up.

  • Send your flight number 24 hours before arrival.
  • A team member will meet you at the villa for the walk-through.
  • Original passports are needed only briefly for the Thai immigration TM.30 registration — we hand them straight back.

4 Villa Essentials

Drinking waterBottled water in the kitchen and bedrooms. Please do not drink the tap water.
Air conditioningRemotes are by each bed. Please switch off when leaving the villa.
TowelsPool and bath towels are colour-coded — never take bath towels to the pool, please.
SmokingOutdoor terraces only, never inside. Ash trays provided.

5 House Rules

  • Quiet hours are 10 PM – 8 AM — respectful neighbours.
  • No parties or events without written approval.
  • Maximum guests stated on your booking; extras must be cleared with us first.
  • Pets only at pet-friendly properties (your booking will say).

6 Wi-Fi & Tech

Network names and passwords are printed on a card by the entertainment centre and on the fridge. The villa has fibre with strong coverage indoors and on the terrace. Smart TVs come signed-in to Netflix; please log out of any personal accounts before departure.

7 Concierge & Services

WhatsApp us any time to arrange:

  • Private chef (Thai, Mediterranean, Asian fusion) — from ฿1,500 + groceries
  • In-villa massage, yoga, personal trainer
  • Airport transfers, private driver, car or scooter rental
  • Boat charters, snorkelling trips, cooking classes
  • Babysitting, nannies, kids’ activities

8 Eat & Drink — Our Picks

Coast Beach ClubCentara Reserve, sunset cocktails, Bo Phut
Krua Chao BaanReal Thai, packed with locals, Bo Phut
Dining On The RocksSix Senses, special-occasion dinner
Fisherman’s VillageFriday Walking Street, food and shopping
BarracudaFresh-caught seafood, Lipa Noi
Bistro 22French bistro hidden in Bo Phut

9 Things to Do

  • Big Buddha & Wat Plai Laem — visit at sunset, dress respectfully.
  • Na Mueang waterfalls — bring swimwear and grippy shoes.
  • Ang Thong marine park — full-day boat trip, book through us.
  • Samui aquapark — floating obstacle course at Chaweng Beach.
  • Muay Thai night — Chaweng Stadium, real-deal local fights.

10 Beaches & Day Trips

  • Silver Beach — clear water, gentle slope, great for kids.
  • Thongson Bay — small, sheltered, photogenic.
  • Taling Ngam — the island’s best sunsets.
  • Koh Phangan — 30-minute speedboat to a quieter, wilder neighbour.
  • Koh Taen — private snorkel trip, half-day from Thong Krut pier.

11 Getting Around

The island is a 50 km loop — you can drive it in 90 minutes without traffic.

  • Private driver (most relaxed) — arrange via concierge.
  • Self-drive car — SUVs and automatics, delivered to the villa.
  • Scooter (read the riding guide first) — rental info.
  • Bolt and Grab apps work island-wide.

12 Health & Emergencies

Emergency: Tourist Police 1155 · Ambulance 1669 · Bangkok Hospital Samui +66 77 429 500 (24h international ER)
  • Tap water is not potable. Tooth-brushing is fine.
  • Pharmacies in Chaweng and Bo Phut stock everything you need without a prescription.
  • Mosquito repellent in the villa — ask housekeeping to refill any time.
  • Travel insurance is essential, especially if riding a scooter.

13 Departure & Reviews

Standard check-out is 11:00 AM. Late check-out is sometimes possible — ask the day before.

  • Strip nothing — housekeeping handles linens.
  • Leave kitchen used items by the sink, fridge as you found it.
  • Air-conditioning off, doors locked — team member will be there for the walk-out.
If your stay was good, a five-star review on Airbnb, Booking or Google means a lot. If anything was less than perfect, please tell us first — we want the chance to fix it.