Legal

Privacy Policy

Effective January 2026

Mr Property Siam Co., Ltd. respects your privacy. This Privacy Policy explains how we collect, use and protect your personal data in line with the Thai Personal Data Protection Act (PDPA), the EU GDPR (where applicable) and other relevant laws.

1. Who we are

Mr Property Siam Co., Ltd., 115/26 Moo 6, Bo Phut, Koh Samui 84320, Thailand. Email info@mrpropertysiam.com.

2. Data we collect

  • Contact details you submit via forms (name, email, phone, address).
  • Booking information (dates, guests, villa, special requests).
  • Payment metadata (we never store full card details).
  • Identification documents required by Thai law for hotel-act registered stays.
  • Website usage data (pages viewed, device, approximate location, referrer).

3. How we use your data

  • To provide villa bookings, property management and concierge services.
  • To communicate with you about your stay, property or enquiry.
  • To meet our legal obligations (TM.30 reporting, tax, anti-money laundering).
  • To improve our website and marketing with your consent.

4. Sharing

We share data only with trusted processors who help us deliver our services — for example Hostaway (PMS), Breezeway (operations), Wheelhouse (pricing), our accountants, and Thai authorities as legally required. We do not sell personal data.

5. International transfers

Some processors (Hostaway, Google, Meta) are based outside Thailand. When data is transferred internationally we rely on adequacy decisions or standard contractual clauses.

6. Retention

We retain booking and accounting records for up to 10 years as required by Thai law, and marketing data until you withdraw consent.

7. Your rights

You may request access, correction, deletion or portability of your data, and object to processing or withdraw consent at any time. Email info@mrpropertysiam.com.

8. Security

We use encryption in transit, role-based access controls and reputable cloud providers to keep your data safe.

9. Changes

This Privacy Policy may be updated from time to time. The latest version lives at /legal/privacy-policy.

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