HOSTPILOTPRO · CREATED BY JORDI, FOR MPS OWNERS
A modern way to own a villa, with transparency at its heart. See your numbers, understand the work and give your guests a more connected stay.
Built around the pieces we were missing.
Jordi Ricardo Schulte · Founder & creator of HostPilotPro
BUILT FROM THE REAL WORK OF CARING FOR VILLAS
We designed HostPilotPro around the gaps we encountered in everyday property management: scattered conversations, disconnected property records and reports that left owners asking for the detail. Today, it brings our team, owners and guests closer to the information they need.
OPS · MORE CONTEXT. BETTER FOLLOW-THROUGH.
You do not need another system to manage. You need a team with the right information, clear responsibilities and the tools to follow through. This is the workspace behind our service.
Airbnb and Booking.com conversations are only one part of managing a villa. Our workspace also brings together office WhatsApp, LINE, website enquiries and team messages, with social-channel tools alongside them. Conversations can be connected to the people, properties and work they concern.
Connected channels depend on provider setup. Social-channel capture and reply capabilities vary by integration. WeChat is planned.
From an internet subscription number to an air-conditioning brand, a septic-tank service history or an insurance renewal: a well-kept villa needs more than a booking calendar.
Our property records organise setup, services, money and day-to-day operations, with documents for agreements, licences and insurance. The team can find the detail and keep the next step in view.
FROM THE SERVICE VISIT TO YOUR OWNER UPDATE
Follow a maintenance record from the team's detailed log to the update an owner can understand. Choose a dated visit, then open either report.
Interactive example · Villa Sunset Sapphire is fictional. All dates and records below are illustrative. These simplified views explain the workflow; they are not live account screens or evidence of completed work.
Villa Sunset Sapphire · fictional sample
SAMPLE SERVICE REPORT · DEMO-MNT-1006
Service date: 6 October 2026
Recorded finding: Reduced airflow from the living-room unit; filters needed cleaning.
Completion note: Filters washed, drain line flushed and airflow checked after reassembly. No replacement parts recorded in this example.
Follow-through: 6 January 2027 · next service review
This is a fictional report. No actual invoice, supplier identity or property evidence is attached.
Villa Sunset Sapphire
FICTIONAL SAMPLE UPDATEThe team cleaned the living-room air-conditioning filters and drain line, then checked the airflow. This sample visit is complete.
The team cleaned the living-room air-conditioning filters and drain line, then checked the airflow. This sample visit is complete.
What happens next?
Your next service review is noted for 6 January. The date is illustrative and would be reviewed for the actual equipment.
Sample record DEMO-MNT-1006 · same visit as the Ops view. No live property data is used.
Villa Sunset Sapphire · fictional sample
SAMPLE SERVICE REPORT · DEMO-MNT-1009
Service date: 9 October 2026
Recorded finding: A small drip was found at the pool-pump seal during an equipment inspection.
Completion note: Seal replaced and pump test completed. A follow-up check is recorded to confirm the area stays dry.
Follow-through: 17 October 2026 · seal recheck
This is a fictional report. No actual invoice, supplier identity or property evidence is attached.
Villa Sunset Sapphire
FICTIONAL SAMPLE UPDATEA small leak was found at the pump seal. The sample repair has been completed and tested, with a recheck planned for 17 October.
A small leak was found at the pump seal. The sample repair has been completed and tested, with a recheck planned for 17 October.
What happens next?
The follow-up stays visible in the record. You can see what was found, what was done and what still needs checking.
Sample record DEMO-MNT-1009 · same visit as the Ops view. No live property data is used.
Villa Sunset Sapphire · fictional sample
SAMPLE SERVICE REPORT · DEMO-MNT-1012
Service date: 12 October 2026
Recorded finding: A scheduled tank clean was due in this fictional property record.
Completion note: Tank emptied, access area checked and cover secured. Completion and the next review date were entered in the service history.
Follow-through: 12 April 2027 · maintenance review
This is a fictional report. No actual invoice, supplier identity or property evidence is attached.
Villa Sunset Sapphire
FICTIONAL SAMPLE UPDATEThe sample tank clean is complete. The access area and cover were checked, and the service date has been added to your property history.
The sample tank clean is complete. The access area and cover were checked, and the service date has been added to your property history.
What happens next?
A review is noted for 12 April. Actual cleaning intervals depend on the property, occupancy and site conditions.
Sample record DEMO-MNT-1012 · same visit as the Ops view. No live property data is used.
Explore each report above, or see the actual Owner Portal experience.
THE ACTUAL OWNER PORTAL · FICTIONAL DEMO VILLA
From housekeeping, pool and garden visits to water deliveries, AC cleaning and septic-tank servicing: explore dated sample records inside the real Owner Portal.
On the demo home, choose Villa care and service history. Filter records and open the reports yourself. All names, dates, work and costs are illustrative.
Availability gaps become a starting point for marketing work. Our team can plan audiences, campaign ideas and channel-specific copy, review the offer and decide what to put into action.
How we market your villa ↗We review listing content, amenities and presentation by booking platform, then prepare improvements for our team to check. Your villa's strengths should be easy for the right guest to understand.
Explore listing optimisation ↗Our own pricing tool within Jordi-designed HostPilotPro, shaped by hands-on experience with established pricing systems and the needs of our portfolio. Your manager reviews the strategy, with booking channels connected through Hostaway.
Included in Host, Manager and Ultimate packages. Pricing tools support decisions; returns are not guaranteed.
DIRECT BOOKINGS, WITH LOCAL CHOICE
Our booking flow gives guests a choice of PromptPay, Thai bank transfer, Wise transfer and cards through Stripe, including supported digital wallets. Payment choices and their totals are shown before continuing.
Stripe/card payments carry a 5% card processing fee. Transfer costs, where applicable, are shown in the checkout. A transfer receipt is reviewed before payment is confirmed.
OWNER PORTAL · TRANSPARENCY YOU CAN EXPLORE
Open your own space to see bookings, financial detail and property updates. Stay involved from wherever you are, with your MPS team still responsible for the work on the ground.
Follow income, expenses and statement detail with the supporting records available to you. See what has been recorded and raise a question with context.
Review bookings and performance, and plan your own time at the villa through the owner-stay workflow. Requests follow the availability and agreement for your property.
Property updates bring cleaning, pool, garden, inspection and maintenance activity into your view. Share requests and keep the conversation connected to your villa.
A RECORD YOU CAN COME BACK TO
Your portal is a place to return to, whether you are checking a statement, following a property update or preparing your next visit. Documents and information are available according to your account and management package.
GUEST PORTAL · YOUR VILLA'S DIGITAL WELCOME
Give guests a convenient place for arrival details, the house manual, Wi-Fi information and help during their stay. Fewer scattered messages. More time enjoying the villa.
Arrival instructions and essential stay information are brought together in the guest's own portal.
A digital house manual and Wi-Fi details help guests find practical answers without searching through old messages.
Browse available extras, send requests and find contact options. Requests remain subject to availability and confirmation by the team.
EXPLORE FIRST. TALK TO US WHEN YOU ARE READY.
The public demos use fictional owners, guests and property information. Your own portal remains private. Our Samui team can walk you through the features relevant to your villa and package.
Free to open. No resource-hub password needed.