Owner Portal & Reporting

Your villa.
Your numbers.
A clearer picture.

Feel closer to your Koh Samui villa, wherever you are. Follow bookings, understand your statements and see the care behind every stay.

Jordi-designed HostPilotPro.
Built around the way we care for villas on Samui.

HostPilotPro · Your owner portal
HostPilotPro public owner demo showing the villa overview, weekly briefing, reviews and reporting navigation
Open full screenshot ↗
Public demo · fictional property and figures

A closer look

See what ownership
looks like with MPS.

From the money coming in to the work happening at your villa, explore the details that matter to you.

Your money

Know what sits
behind your payout.

Follow the journey from booking income to your owner statement. See revenue, channel commissions, management fees and property costs in context.

  • Income and deductions in one statement
  • Expenses explained alongside your revenue
  • A clear record to discuss with your manager
Explore the sample account
Open full screenshot ↗
Illustrative statement · fictional amounts and payment record. Fees follow your agreement.

Your property

The care behind
a well-kept villa.

See sample cleaning, pool, garden, inspection and maintenance updates. Understand the work taking place and talk through what your property needs next.

  • Property care updates in context
  • Maintenance discussions with your team
  • Access and services matched to your package
See the care demonstration
Open full screenshot ↗
Public demo · fictional property and sample updates.

Your connection

Stay in the loop.
Keep the context.

Bring bookings, reporting and property conversations into a clearer owner experience. Your local team is there to help you understand the detail.

  • A view of your villa and its performance
  • Updates alongside your property information
  • A shared starting point for conversations
Open the owner demo
Open full screenshot ↗
Public demo · fictional property and sample messages.

Follow one statement

From booking income
to your owner net.

Illustrative July 2026 statement. Fictional figures from the demo, not a management quote or payment confirmation.

01 · Start with booking income

The starting point.

฿369,200

This example begins with rental income before channel commissions. It is the starting amount, before the deductions and recoveries shown in the statement.

02 · Account for the channels

What remains after channel fees.

฿327,400

Sample channel commissions of ฿41,800 are deducted from the booking income. That leaves ฿327,400 before the management fee and property costs.

฿369,200 − ฿41,800 = ฿327,400

03 · See the deductions and recoveries

The costs, with the context.

−฿81,376

Illustrative management fees, cleaning, pool and garden care, maintenance and VAT total ฿92,616. Electricity recovered from guests adds ฿11,240 back, leaving net deductions of ฿81,376.

฿92,616 − ฿11,240 = ฿81,376

The sample management fee is illustrative. Your fees and services follow your own agreement.

04 · Understand the result

Your net, explained.

฿246,024

The remaining amount is the owner net calculated in this example. A calculated balance and a completed bank transfer are separate states.

฿327,400 − ฿81,376 = ฿246,024

Calculated example · no payment confirmed
Illustrative statement · all amounts in Thai baht
Statement lineExample amount
Booking income฿369,200
Channel commissions−฿41,800
After channel commissions฿327,400
Illustrative management fee−฿58,932
Cleaning & laundry−฿14,600
Pool & garden care−฿9,800
Maintenance−฿3,450
VAT on services−฿5,834
Electricity recovered from guests+฿11,240
Owner net in this example฿246,024
Open the original sample statement

Follow one villa-care example

One issue.
Every next step in view.

A fictional pool-pump proposal from the demo. Owner confirmation is still pending; the completion stage illustrates what would follow.

Sample inspection · 14 October 2026

A noisy pool pump.

The sample inspection notes recurring pump noise. The manager prepares a replacement proposal so the owner can review the scope and cost before the work proceeds.

  • The issue is described in context
  • The next step is recorded for owner review
  • The proposal remains separate from completed work
Pool-care service illustration
Service illustration, not a photo of this sample repair.

Sample proposal · 14 October 2026

Your decision before the work.

The demo proposal is ฿8,500 for a replacement pool pump, including supply and fitting. It is awaiting owner confirmation.

Scope, cost and the decision are visible together. An owner decision is a distinct step before work can proceed.

Explore the demo records

Fictional owner decision

Pool-pump replacement

฿8,500

Supply and fitting · sample proposal

Awaiting owner confirmationView the demo proposal screen

Illustrative next stage

A dated completion record.

After approval and completed work, a record can bring together the agreed scope, completion date and available photos. The owner can understand what was done and discuss the detail with the team.

This stage explains the workflow. The demo proposal remains awaiting confirmation; no repair or payment is recorded here.

What the completed record would show

Work summary
The agreed work and completion notes
Completion date
Added when the work is complete
Photos & evidence
Available job photos and supporting records
Payment status
Recorded separately after verification
Illustrative record · work not completed

Technology with a local team behind it

A clearer view.
A human conversation.

The portal brings the information together. Our Samui team helps you make sense of it, discuss decisions and plan the next step for your villa.

Meet the people caring for your villa
01

See the detail

Review bookings, statements and expenses around your villa.

02

Talk it through

Discuss property care and reporting with your manager.

03

Plan with context

Agree priorities, services and costs for your property.

The practical details

Clarity from
the beginning.

Know what to expect before you start.

Read the owner portal manual
When are owner payouts processed?

Monthly owner payouts are processed from the 6th to the 10th for the previous month, on funds received and cleared. Bank arrival times may vary. Your statement explains income, fees and costs.

What will I see in my account?

Bookings, statements, expenses and property care are connected through Jordi-designed HostPilotPro. Your access and services follow your agreed management package.

Compare management packages and inclusions ↗
How do HostPilotPro and Hostaway work together?

HostPilotPro connects the reporting and operating workflows around your villa.

RatePilot is part of Jordi-designed HostPilotPro and is included in Host, Manager and Ultimate. Your manager reviews the pricing strategy. Hostaway connects booking channels.

Can I explore it before joining?

Yes. The public owner demo uses a fictional property, sample figures and illustrative records. It lets you explore the experience before discussing the right package for your villa.

Explore the public owner demo ↗

Your villa. Our everyday commitment.

See the portal.
Meet your team.

Explore the demo at your own pace, or let us walk you through what management could look like for your villa.

More for your villa: listing optimisation, preparation & owner resources

Preparing your property

PrepYourVilla is our partner for renovations, furnishing, shopping and decoration. Scope and costs are agreed for your property.

Bid4Stay is in development and pilot testing. Pilot features are not a general booking offer.

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