Pre-Arrival Plan
30-minute video call about a week before arrival. We learn what you like and don't like, your sleep rhythm, what the children eat, and what would make the holiday feel right.
Included
For Guests · Concierge
Full Concierge — Plan the Whole Holiday With Us
Full Koh Samui concierge service for your Mr Property Siam villa stay. One contact handles transfers, dining, tours, wellness, kids, surprises and the small things that make a holiday flow.
Some guests like to plan their own days, and that's perfect — pick services à la carte and we do the rest. Other guests want one person who knows the whole trip, anticipates the gaps, and remembers that Tuesday is the anniversary dinner and Friday is the children's last beach day. That's full concierge.
What's included
- Pre-arrival planning call — video, 30 minutes, no charge
- One dedicated concierge as your single contact for the whole stay
- Daily WhatsApp check-in (or no check-in — your call)
- All restaurant reservations, tour bookings, transfers and wellness coordinated
- Surprise planning — birthdays, anniversaries, proposals — without you lifting a finger
- Daily printed itinerary delivered to the villa each morning, if you want one
- Emergency contact 24/7 — illness, lost passport, last-minute requests
How it works
Daily Itinerary
We send a tomorrow-look-ahead each evening — restaurant booked, driver scheduled, weather called. Approve, tweak, or cancel — your call.
Included
Surprise & Delight
Anniversaries, birthdays, the half-spoken "I've always wanted to see…" — we organise the surprise without telling the rest of the group.
Included
Settle-Up
One bill at the end of the stay — all bookings on one invoice, your card on file. Or pay each service as you go. Your preference.
Included
What it costs
Full concierge runs at ฿15,000 per week for a couple, ฿22,000 per week for a family. That's the planning and coordination fee — all activities and services are billed at their normal rates (with no concierge mark-up).
Is this for me?
If your week looks like "swim, read, dinner, repeat" then probably not — pick services as you need them. If your week looks like "birthday on Tuesday, kids need a sitter Thursday, anniversary surprise Friday" then yes. Most full-concierge guests rebook with us the following year.